I am a Practice Development Director who translates strategy into measurable performance across a leading Dispute Resolution practice and the wider firm. Since 2020, I have led cross‑functional programmes spanning People, Finance, Operations and Strategy to strengthen profitability, resilience and client impact. Operating at the intersection of advisory, innovation and operations, I act as the firm’s integrator: aligning partners, business services and technology to deliver simpler processes, clearer decision rights and better commercial outcomes. My remit covers portfolio and change governance, process re‑engineering, pricing and matter economics, knowledge and data strategy, and the enablement of BD and client development. I bring a rigorous, data‑led approach to operational design, defining the metrics that matter, reducing friction in execution, and embedding continuous improvement. By connecting IT, Finance, HR, BD and Knowledge Management, I create a single operating rhythm for the practice that supports growth, margin protection and scalable delivery. The result is a practice that is efficient, more predictable and better positioned to anticipate market shifts. I am known for creating clarity from complexity, building stakeholder alignment, and converting ambition into execution. My focus is on durable impact: robust processes, empowered teams and a culture of continuous improvement that compounds over time. Signature strengths: integrator mindset, data‑led decision‑making, cross‑functional leadership, clear operating models, measurable outcomes.